Support Time

Buy Time.
Use It When
You Need It.

Buy a block of support time up front and draw it down as work gets done. Bigger blocks, lower hourly rate. Unused time never expires.

1 Hour Support Block

Single-hour block for a quick diagnostic or datalog review.
$200.00
$200.00 / hour · 1h

One hour of one-on-one support time with the Alpha tuner network. Deducted in minutes as work is performed. Unused time never expires.

Most Popular

5 Hour Support Block

Most popular — covers a tune cycle plus revisions.
$575.00
$115.00 / hour · 5h

Five hours of support time at a reduced hourly rate. Deducted in minutes as work is performed. Unused time never expires.

10 Hour Support Block

For built trucks that need ongoing dial-in.
$1,050.00
$105.00 / hour · 10h

Ten hours of support time at our best standard rate. Deducted in minutes as work is performed. Unused time never expires.

20 Hour Retainer Block

Shop-grade retainer for dealers and fleets.
$1,900.00
$95.00 / hour · 20h

Twenty hours of support time, priced for shops and fleet operators. Deducted in minutes as work is performed. Unused time never expires.

How Support Time Works

Straightforward: minutes in, minutes out, full history in your portal.

01

Buy A Block

Checkout with a card. Minutes land in your account immediately.

02

Open A Ticket

Describe the job, attach a datalog, pick the truck it's for.

03

We Log Time

Every minute worked is logged against your balance with a note.

04

Track Everything

Full ledger in your portal — every credit, every debit, every ticket.

Your Rate

Shops and high-volume partners get wholesale pricing and lower labor rates — apply for a dealer account to be considered.

Tier Labor Rate Notes
Retail Your Rate $200.00/hr Standard published pricing for individual truck owners.
Apply For A Dealer Account Shop Support Blocks